Customer Service / Support / FAQs

Ordering Process


This term is a myth. We do gang run printing on most products. Which means that once the production process begins, there is no turning back.

How do I know when my order has shipped/how do I get my tracking number?

When your order has shipped you will receive an email with your tracking number and your profile order history will also be updated.

I never received an email stating my order has shipped!

That’s because it may not have left the warehouse yet. Just log into your profile and go to your order history to check on the status of your order. If your project has been shipped you will be able to view your tracking information there also.

Can I place an order on the phone?

Sure. Give us a call. 

Can I get a proof for my job?

We provide digital proofs for all printing jobs. However, we do not offer actual printed proofs for gang-run printing jobs. If you job absolutely requires a printing proof, please contact us.

What shipping options do I have?

We ship UPS and Fedex depending on the product and which of our facilities the product is coming from. We can ship standard ground, or upgraded turnarounds. Give us a call if you have any questions or have a rush order.



Quality Print Solutions, Inc.

DBA: Realty Connect Store

123 Pleasant Avenue

Upper Saddle River, NJ 07458



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Office Hours:

Monday - Friday: 9 am - 5 pm EST

Saturday: Closed

Sunday: Closed


Production Hours:

Monday - Friday: 9 am - 5 pm EST

Saturday: 8 am - 6 pm EST

Sunday: Limited