Customer Service / Support / FAQs
What is gang run printing?
Check out this Wikipedia article that will explain this process in great depth.
Digital vs. Offset Printing
Digital Printing is type of printing which uses digital imaging process that transfers the image directly onto plain paper immediately, without traditional offset rollers and plates.
Offset Printing is the most commonly used printing method, whereby the printed material does not receive the ink directly from the printing plate but from an intermediary cylinder called a blanket that receives the ink from the plate and transfers it to the paper.
What are the available coating types?
We have many different types of coating for your printed pieces.
A very slick, glossy coating.
It is used to protect and enhance the printed piece. Aqueous coating is applied to all 100lb gloss book and 100lb gloss cover.
A dull matte film applied to one or both sides of a print product. Silk lamination give cards a luxurious smooth feel and may dull color and contrast slightly. Durable Silk lamination is tear and water resistant.
A high gloss film applied to one or both sides of a print product. Gloss lamination is optically clear, durable and is scuff, tear and water resistant.
Satin Aqueous Coating:
Our Satin AQ is a water-based aqueous coating that helps seal and protect the printed product and provides a luxurious, satin finish.
Soft to the touch, suede bestows a hint of luxury to brands. Suede products are printed with high quality equipment on 16pt card stock, then they are laminated on both sides with 1.5mil scuff resistant, soft velvet laminate, which give them a substantial thickness of 19pt.
There is no post print coating applied to the piece.
What kinds of paper do you use?
Our high-quality papers include:
14pt CS2 Cardstock, 16pt CS2 Cardstock, 100lb Gloss Text, 100lb Gloss Cover, 100lb Dull, 70lb Accent Opaque White, 100lb Linen cover, and 18pt CS1 Cardstock.
What are bleeds and do I need them?
Please see our Bleed help page by Clicking Here.
What are printer spreads?
Can I get a proof for my print job?
We provide digital proofs for all printing jobs. However, we do not offer actual printed proofs for gang-run printing jobs. If you job absolutely requires a printing proof, please contact us.
What if it takes longer than your advertised turnaround time?
We strive for perfection and typically “hit the mark”, but sometimes things do happen that are out of our control. If it takes longer then the advertised turnaround time for your product to complete production then we will issue a credit of 10% of the printing charges, but it must be requested in writing within 10 business days from the estimated completion date. Under NO circumstances will we take responsibility for “lost promotion” time!
What type of presses / equipment do you use?
We use state of the art printing and bindery equipment. For a complete list, please contact a sales representative and they will be more then happy to give you a full disclosure of our equipment lineup.
Can I see pictures of your facilities / presses?
Unfortunately, our staff is very shy when they are in their element. For that reason, we do not show/disclose our secrets!
Quality Print Solutions, Inc.
DBA: Realty Connect Store
123 Pleasant Avenue
Upper Saddle River, NJ 07458
Monday - Friday: 9 am - 5 pm EST
Monday - Friday: 9 am - 5 pm EST
Saturday: 8 am - 6 pm EST